Grab Delivery Express: My First-timer’s Feedback

53577927_2342906172394497_3208694943568625664_n.jpg

Didn’t I mention I had been sick for the past few days? This notwithstanding, I have to continue studying for my upcoming preliminary examinations, writing content for clients, and living my life. So, when a prospective buyer (I’ll call her Ms. Buyer throughout this post) dropped me a message in Facebook about her interest to purchase my spare Tory Burch tote (the latest version), I was a little worried at first.

But my anxiety nearly shot up when Ms. Buyer mentioned that she want the bag delivered to her via Grab Delivery.

I thought to myself, “I don’t know how to navigate on this whole Grab Delivery thing!”

In the past, I deliver my preloved bags to buyers either via LBC or meet ups. This is my first time to use another delivery services provider and I’m as much anxious as I am excited.

I know, I act like I am one millennial technophobe. But you can’t blame me. Being a seller attaches to one some sort of legal responsibility to perform her part of the obligation once the sale is perfected. That’s the obligation to deliver the thing subject of the sale. And our Philippine laws are replete on the mandate that such delivery should be done in good faith and due diligence! Thus, I always make sure that my buyers get the most out of my customer service, even though I don’t sell stuff for a living.

Sometimes, being a law student makes you so cautious, making you so frantic about doing your part in a specific transaction. Yes, even in a simple uncomplicated sale.

But as they say, no knowledge in this world cannot be learned.

When I navigated through the Grab App, I discovered it was just as easy as contacting Jollibee to have my favorite Jolly Spaghetti delivered to my doorsteps. The only difference was I am the one sending the package or parcel. And since the Grab delivery charge is on the account of Ms. Buyer, things became easier for me to arrange.

Here are some pre- and post delivery photos I had during this transaction that I’d like you to see. I just had to blur some portions in each photo that contain my and Ms. Buyer’s personal information:

Inked53537518_378301459671571_2228057152868581376_n_LI
This was taken before the Grab Partner arrived to pick up this package. I know it is unnecessary, but I am more comfortable attaching notes for the delivery personnel’s easy reference.
IMG_20190307_013458_402
I don’t know if you can see it but this is a photo of the Grab delivery partner holding the bag I sold.

Given the horrendous Manila traffic we have here in the Philippines, I am impressed that the delivery was completed in under an hour.

53203693_1510296039102261_6733909555010338816_n
Here, I was apologizing for the lengthy note attached to the parcel. I just thought Ms. Buyer might find it annoying.
Inked53555074_258900931686469_6123375882254942208_n_LI
Here, Ms. Buyer tells me that the Grab Guy is already downstairs and that she sent someone to receive the package. She took this photo as proof of her actual receipt of the bag.
Inked53717333_250412439195038_2821297547828527104_n_LI
And there you go: Ms. Buyer had thanked me for the bag.

 

Overall, I am quite pleased with this transaction.

Given the fact that I am still feeling weak and recuperating from flu, the entire transaction was completed with ease by Grab Delivery.

I think I will include this as an option to my buyers, in addition to delivery via LBC.

What do you think?

 

xoxo,

Tina

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s